$ cat resume.txt

Resume

A condensed work history. The full PDF lives here.

Experience

2022 — present

Support and troubleshoot core VPC networking services across 6 isolated regions spanning 3 air-gapped partitions; contributed to the launch buildout for 3 of those regions by sequencing interdependent components through CI/CD pipelines.
Designed and built an internal backup service end-to-end in CDK, protecting hosts across multiple regions and cutting recovery time from 1+ hours to under 10 seconds, with full CloudWatch monitoring across all components.
Operate 100+ CI/CD pipelines and adapt Python and Java Lambda functions to resolve partition-specific compatibility issues, from SSL/TLS certificate chains to environment-specific config generation.
Handle high-severity, after-hours on-call incidents with live log and metric analysis to drive root cause; mentor and onboard peers on a team of ~10 engineers.

2020 — 2022

Provided expedited IT support to senior Department of Defense officials under rapid-turnaround SLAs, closing 100+ tickets per month as top resolver.
Developed PowerShell and Batch automation that cut certain task time by 75% and eliminated 1+ hours of after-hours support.

2018 — 2022

Administered LAN/WAN and full network stacks on Cisco routing and switching hardware, maintaining 99% uptime.
Established field connectivity during annual training exercises, keeping 3 Army companies linked to remote sites for mission operations.

2019 — 2020

Led a team of 5 to prepare, deploy, and maintain end-user devices; set service policies that drove consistent ticket resolution.
Maintained an audit-quality asset database; imaged hundreds of new devices and sanitized end-of-life hardware.

2020

languages python java typescript powershell

cloud & infra aws cdk cloudwatch docker ci/cd

frontend react astro